Every operation involves technology in this day and age, whether that's a local barista using a point of sales system or a global enterprise using technology to process and manage data across continents. This makes it clear that downtime is not a mere inconvenience, but more importantly, a loss of money. However, keeping the balance between countless servers, data, updates, backups, and systems is still a distraction from the real mission's focus for the majority of business owners.
This describes the need for a “tech guru.” No more is it sufficient for companies to have a contact for a guy to call when the computers need fixing. Now it is necessary for companies to have a business partner who looks to solve problems before they even arise. This is the active philosophy of the new WaveTechGlobal Tech Gurus, who are pioneering the IT industry in new directions.
It is one of the few companies in the industry where the business and technical skills necessary to identifying and addressing key problems are combined. In this piece, we examine the operations of WaveTechGlobal, the impact of the “tech guru” on the managed IT services industry, and how this might help companies grow more rapidly and securely.
Tech Guru WaveTechGlobal: The Future of Managed IT Support
In the past, IT support specialists had a very reactive job. IT support was there for problems like an internet outage or a printer jam. Over the years, we have seen many changes in the tech world. The removal of traditional networks, far more complex cloud infrastructure, and a variety of new and complex cyber threats have changed everything.
Now more than ever, a tech guru cannot simply be a technician. At Wave Tech Global, the old “break-fix” way of thinking has been changed. They are moving to an approach where they provide managed IT services meaning they take complete, end to end responsibility for the entire tech stack of the business.
Today's tech grandmasters have a new job where they actively and intentionally manage the tech ecosystem of the business. They make security updates at night. They manage the backup systems to ensure, at all times, that they are restorable. By helping customers take a more proactive stance, Wave Tech Digital has helped owners of small businesses shift from worrying about the tech and tools and instead focus more of their energy and efforts on the actual business of making money.
The Cornerstones of Tech Guru WaveTechGlobal's Approach
When a business partners with a top-tier IT provider, what are the outcomes of that engagement? Every client has different and unique requirements and needs. Wave Tech Global commonly centers its approach and plan on three primary tenets of Cybersecurity, Cloud Integration, and Strategic Approach.
Cybersecurity First
Cybersecurity is becoming even more vital as data breaches are affecting small and medium-sized businesses more and more. Small businesses have weaker cyber defenses than large companies (e.g., Fortune 500 companies) so they are becoming prime targets for cyber criminals. Tech Guru WaveTechGlobal helps small and medium-sized businesses by providing them with top-grade cyber defenses.
Cybersecurity is more than just installing antivirus programs; superior cyber defenses include the following:
- Endpoint Detection and Response (EDR): Cybersecurity programs that monitor devices that are connected to a particular network.
- Employee Training: Training that prepares employees to identify phishing emails as these emails are the main attack vector for ransomware attacks.
- Multi-Factor Authentication (MFA): Additional access protections to ensure that a stolen password won't provide a cyber criminal access to an account.
Mastering the Cloud
As businesses that are growing have to migrate to the cloud for data storage and retrieval, doing migration the wrong way can cost businesses data and money. Migration has to ensure that stored data is still accessible and easily retrieved. WaveTech Global guides businesses through the data migration process.
A true tech guru ensures that your data is accessible from anywhere, securely. This has become a necessity in the hybrid work era where workers log on from different locations, whether home, office, coffee shop, or even another country.
Strategic IT Planning
In the case of Wave Tech Global, the Virtual CIO (vCIO) service is a game-changer; they do not use technology as a cash sink but instead as an opportunity to invest. Rather than sending a bill, they explain a god strategy to the company`s leaders.
When a company is about to hire ten or more people, the IT structure they have must be fit for that purpose. If there are plans to buy a rival company, the systems integrate. Planning for the future is the only way to transform IT from an expense to a source of revenue.
The Financial Logic of Outsourcing IT
Often, owners of new businesses grapple to comprehend the value associated with these types of service. Why would I have to pay the Managed Services fee regularly monthly when I can pay an hourly fee when something breaks?
More often than not, the managed model wins the game. Because of the predictability. And the cost of not having the service.
When an break-fix model is applied, the expenses tied to IT are utterly unpredictable. It is possible next month has no expenses at all. The month after that, however, may be extremely costly due to a crashed server. Predictability is the essence of easier budgeting with Wave Tech Global as they have flat IT costs.
Most importantly, the costs of downtime are greater than the service costs. There are business costs when a server is down, and that includes the expense of the repairs and the lost potential productiveness of the employees. There are also damages to customer loyalty. The tech guru saves the business the cost of the outage.
Navigating Digital Transformation
The phrase Digital Transformation is a business jargon that is the most tedious thing to listen to in a meeting. In plain terms, it is about using technology to improve processes, automate manual jobs, and digitize paper workflows.
Tech Guru WaveTechGlobal helps companies identify problems that software solutions can fix. This can be anything from setting up a CRM to improve sales pipeline visibility, to automatic approvals of invoices. Such improvements are neither about “fixing the computers, “nor “the people”, but more about good business practice.
By having a competent team evaluate business processes, many companies find that they are not using the software they are already paying for . The example of Microsoft 365 is the best example of this. Most companies use it only for email and word and completely miss using Teams for collaboration and miss using Power Automate for process automation. The best part of the value provided is using these tools.
Why trust is important in IT
Trusting an outside company with administrative access to an entire network is a huge trust exercise. You are handing over access to proprietary information, financial information, and information about your customers.
In the IT world, trust and reputation is everything. Here, we are known to uphold a reputation based on trust and transparency. This includes reporting on what has been done, following up with an honest assessment of what the security risks are, and reporting to you about the risks involved with no hidden costs. When a provider is a true partner, they handle the data with the same care the client would.
Future-proofing your company
Change is the only constant, and that goes especially for technology. Artificial Intelligence is now changing the way we work and quantum computing is about to come in. As a business owner and entrepreneur, keeping up with the latest developments in technology is almost impossible.
Working with an entity such as Tech Guru WaveTechGlobal sets you up for success with all the ever-changing technology. It means that you will always have someone who's got your back looking out for new technologies are important and which ones are distractions.
With everything happening over the Internet, IT support is a front-of-the-house operation. And, it is a must-have requirement. What you want is a business-engaged IT partner, if you want to protect your data from ransomware attacks or ease your remote-work position.
